What we are doing for our guests

What we are doing for our guests

We wanted to take this opportunity to speak to you about how we are working to ensure you receive the service and hospitality you expect from us during this challenging time.

As you would expect, the team is working very hard behind the scenes to ensure we are following the most up to date advice from Australian medical authorities, as well as the World Health Organisation, regarding actions that are needed to minimise risks concerned with COVID-19.

 

We know the situation is evolving day-by-day, and we're doing whatever we can to ensure we're here to serve you should you require accommodation in Brisbane over the coming months.
 
 
We are offering flexibility

 

We understand that these are uncertain times and want to reassure you that we have adjusted our cancellation policies to reflect the greater need for flexibility.
All our policies bookable via our website now offer free cancellation up to 12pm same day of arrival. Excluding New Years Eve.
 
 
We are actively monitoring the COVID-19 situation and the global response to it

 

We are closely following all advice from Australian medical authorities, as well as the World Health Organisation (WHO), regarding actions that are needed to minimise risks concerned with COVID-19. Our staff maintain high hygiene standards within the hotel, including practicing social distancing, proper hand sanitising procedures and cough etiquette.
The Manor Apartment Hotel is providing hand sanitiser at entrances to the foyer. We are also thoroughly cleaning common areas and other frequently touched surfaces with disinfectant multiple times daily. 
 
Please contact the hotel directly should you require more information.
 
Whenever you are ready to travel, now or in the future, our team is ready to welcome you.

 

 

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